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EDC Crashing and Reports

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jsimoson

jsimoson

IS-IT--Management
Aug 8, 2012
8
0
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US
Not able to review transactions using Aloha EDC v6.540. When I log in and try EDC completely crashes and closes. I then get a Windows error of rpt.exe and notepad.exe crashing.

I log into Aloha Manager Running version 6.2.18 reports-Sales-Sales by Revenue Center. I'll select yesterdays date and click view and get an error code - 100. Or if I select another date it will just go away. it wont generate a report at all.
 
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Found the culprit in the debout.

It was crashing due to not finding the default printer. When I set the default printer to a pdf writer the reports came right up. There were several network printers installed on the file server. I removed and re-installed the ones needed. Working fine again
 
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