EDC Cant Connect

[voodoothirteen]

So I'm running EDC v5.3.46 and I'm trying to setup paymentech and when I try to run a credit card in my system I get this error. In the Debout file
Apr 22, 10:28:18 [2844]
Apr 22, 10:28:18 [2844] SendSSLMessageBlocking: Error 12007
Apr 22, 10:28:18 [2844]
Apr 22, 10:28:18 [2844] Unable to connect to the host. The network might be down.
Apr 22, 10:28:18 [2844] Make sure you have the 'host' and 'resource' typed in correctly.
Apr 22, 10:28:18 [2844] host = '

https://netconnect1.paymentech.net/NetConnect/controller'

Apr 22, 10:28:18 [2844] resource = '

https://netconnect2.paymentech.net/NetConnect/controller'

Apr 22, 10:28:18 [2844]
Apr 22, 10:28:18 [2844] ----------------------------------------------------------------------------
Apr 22, 10:28:18 [2844] SendSSLMessageBlocking- in Second try begin
Apr 22, 10:28:18 [2844] SendSSLMessageBlocking- in Second try after m_pHttpFile
Apr 22, 10:28:18 [2844] SendSSLMessageBlocking- in Second try after m_pHttpServer
Apr 22, 10:28:18 [2844] SendSSLMessageBlocking- in Second try end
Apr 22, 10:28:18 [348] StartSslThreadAndGetResult() - Txn completed. Result = -1
Apr 22, 10:28:18 [348] CEnginePAYTECH::SendSSLMessage() Failed to connect to the host.
Apr 22, 10:28:18 [348] Network Error: Could not get response from server
Apr 22, 10:28:18 [348] CEngine:rocessStoredTxn() - after 'ProcessTxn(parms)
Apr 22, 10:28:18 [348] LastTxnNumber before increment is: 42
Apr 22, 10:28:18 [348] LastTxnNumber after increment is: 43
Apr 22, 10:28:18 [348] Writing D:\bootdrv\aloha\EDC\PAYTECH\TXN00043...

I have called my ISP which is Qwest and I'm running a Qwest PK5000 Router anybody have any ideas??? Maybe I'm missing a step in the setup? I dont know. Thank you so very much!

 

[coorsman]

Have you re booted your server and do you have Internet on it now.

Cheers,
Coorsman

 

[voodoothirteen]

I rebooted my BOH and yes I have internet now. Im able to get to the URL via firefox but when I try to auth a card though the BOH it does not work.

 

[voodoothirteen]

So way weird when I select ssl 3.0 in internet explore I'm able to hit the site but then when I unselect that and only select ssl 2.0 it does not hit the site and I believe that EDC needs to connect ssl 2.0 correct? Do you have any other ideas?

 

[coorsman]

I seem to remember something about IE 6 is the latest update on your computer for Aloha versio 5.3 - I would remove any IE updates.

Cheers,
Coorsman

 

[voodoothirteen]

Hey Coorsman I removed all the updates from IE6 and now my internet wont work at all on that computer. Any ideas how to fix that? Also what if I did a windows reinstall would that mess with Aloha? Sorry about the long time replay I just opened up anyway and im using creidt card terms but I would like aloha to do all my processing so you have anymore ideas? Like since Im using a old v of EDC would the credit card company not let me connect?

 

[coorsman]

You can reinstall windows, watch the updates, Internet Explorer 6 is the highest version that can run with EDC 5.3 and you will need to re-install Aloha from an install disk and be able to set up the server as required for aloha.


Cheers,
Coorsman