Echo on IP calls via MPLS in Germany - Intermittent!

[freddiespencer]

Hi All,

We have deployed a number of G700 Media Gateway’s throughout various sites in Europe where we have between 50 and 200 IP Agents along with regular IP phone users at each. They connect back to an S8700 in the UK, running 3.1.2 via an MPLS cloud which is managed by a single Telco. At three of our German sites we suffer echo, generally at the beginning of a call (but occasionally during). At the remaining sites throughout Germany, Europe and the UK we are OK – well since we had the latest Avaya patch that cured the problems incurred due to Encryption/Agent Auto Answer. We feel it could be hardware based but whilst we wait for Avaya has anyone got any suggestions?

Fried Bread.

 

[beshkey]

Hi
I think you need to change ip-codec-set 1 ( which ever the set may be ) and change the silence suppression to N and change the setting on the pacet size to 20. it might work

Beshkey

 

[freddiespencer]

Thanks Beshkey, I'll let you know what happens once the Change Control is approved.

FS