Echo and Noise Issues on Voice Recording

[c0nverge]

Hi Friends

I have a very severe issue of echo and noise when i activate call recording option using voicemail pro in IPOffice 500 version 4.2.11 system
the noise only comes on external calls on analog lines , in internal calls the voice is perfect.
i had grounded the device and also tried changing the gain settings in the analog line options as well as in the extension settings but nothing seems to be working.

is there ne other setting that can help.

thanks

 

[tlpeter]

I am almost sleeping
I went out of bed at seven this morning to see formula 1
And then the worst part is the summertime that went it last night so it really was six

I will be in bed in 5 hours

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[Bas1234]

Westi...>:-<

http://www.westi.net/

This page is still clean, so be carefull.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[Westi]

you could go to

http://westi.com/

then you see I am a real dog, LOL


Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[Bas1234]

A "real" Dog....LOL

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[Westi]

the hair colour is wrong I don't smell like that when I get wet and I am WAY bigger but other then that we look kinda alike.

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[Bas1234]

Those dog smell like hell, my ex girlfriend had one of those. Even if you had gave them a bath after a hour they smell again.


@C0verge, post the typ of switches you have.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[CarGoSki]

The 403 and 406v1 ARE half duplex hubs and missed tlpeters list. I know most would like to forget those two units but they still exist and the data can be found in the matrix....with neo and a white rabbit.

 

[tlpeter]

They are not in the 4.2 matrix

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[CarGoSki]

@tlpeter.
Since you are a formula 1 fan you are forgiven as long as you have contempt for Ecclestone. If you are related then I meant admire Ecclestone. I wonder if you could get a IPO to run off the KERS on the 2009 Ferrari. I have seen small birds with larger wings than the new cars have.

 

[c0nverge]

I tried changing it to 100 mbps hail duplex on the phones and voicemail server reduced the noise but its still there.
when i turn the recording off the noise and echo is not there and the lines are very silent.
moreover i am using the recording with out the contact store license could that also be the problem for this noise.
basically the noise comes in the form of jitters after each word is spoken.
i tried changing the gain setting onthe extension as well as but in vain.

 

[tlpeter]

There are some recording problems in 4.2.11
In the next release this is solved so oyu have to wait

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Implement IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[CLWINGET]

In my experience - it has always been the confencing chip on the IP Office that causes static - get a new IP Office.

You can try just a manual 'record' of a conversation - if you being to get static again - bad chip - replace unit.

I've probably replaced close to 10 units over the last 7 years because of this issue.

 

[Orintas]

With 4.2.14 in my case this problem exists...

 

[Albus]

@CLWINGET
@Orintas

Is your problem the same as what I have describbed here: thread940-1551510 ?