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ECAS issues on IP Office 7.0

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tmcd123

tmcd123

Programmer
Apr 8, 2010
292
US
Customer is having an issue where not all calls are appearing in ECAS. They just noticed it and have been doing some testing this week and only see aboout 1/4 of the calls they have made/received. We tried to reboot the ECAS server but the issue is still there.

Is there anything to look at on ECAS?
 
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