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ec500

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trilogy8

Technical User
Jan 26, 2017
413
US
Anyone face a situation where ec500 was still sending calls to the mapped number even when disabled?
 
Can you do a list trace on the station and verify what's happening? I assume that would show that information.

40 years in Telecom. New to Avaya! :)Go easy.
 
CM6.3 G450 S8700

station extension application country code phone number config set trunk selection mapping mode calls allowed
2075 EC500 XXX XXX 4222 1 ars BOTH all

because IP 2075 is paired with XXX XXX 4222

whether the EC500 is ON or OFF

the calls always show the IP 2075

TRACE

calling from cell phone XXX XXX 4222
calling an IP phone XXX XXX 1359

TRACE SHOWS

active station 2075 cid
dial 1359
ring station 1359 cid
1359 and 2075 are same customer


 
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