EC500 on Avaya CM 5.2 2

[glisboa]

Guys/Gals

I keep getting an error in Avaya CM 5.2 (using Site Admin 6.0) when creating an EC500 mapping. Please see below: It says that "Maximum EC500 station mapping exceeded". How do I change that? I did a "change system-parameters features" but don't see anything. Any help would be appreciated. Thank you.

 

[phoneguy55]

disp sys cust, page 1. maximum off-pbx telephones - ec500.

 

[glisboa]

Thank you for the answer. I got that already, my question is How do you change it? I want to increase it. Please see below. Thanks again.

 

[lopes1211]

You would purchase the feature from Avaya however I believe R7 is now the oldest system you can purchase licenses for. Contact a Business Partner to confirm and/or upgrade to Cm8.

-CL

 

[Sean655]

If you can't increase then you could possibly make use of cover remote.

 

[glisboa]

Thank you guys for the great replies. To Sean655 how do I make use of cover remote? Is that through coverage path? Thanks again.

 

[joe2938]

change coverage remote then enter telephone number on line 9 for example so coverage path for point 1 would be r9, you will need to add coverage path next and assign this r9 to point 1 and then give the user this new coverage path number

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