i have a Definity G3 switch and i need to know how to transfer calls on analog phones. i'm using lucent 6220 analog phones. my system isn't setup to accept those handsets so i can't program the buttons. i tried looking at the feature codes in the system but didn't see any for transferring. ideas? key combos?
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
easy question 1
- Thread starter wcmarques
- Start date
-
1
- #2
Those work the same as a regular 2500 analog phone. If they're pretty much the same as the 6221 that we use, it should have a 'flash' button that flashes the switchhook.
To transfer a call, hit the 'flash' button and the user should hear a dial tone. They dial the number they want to send the call to, then hit the flash hook again and hang up. If they don't hang up, it becomes a 3-way conference call.
I don't think you can program those buttons above the dialpad for commands in the same way as for digital phones. They are simple 'speed dial' assignments that are local to the phone. The lowest button on the left is usually the 'program' button.
To transfer a call, hit the 'flash' button and the user should hear a dial tone. They dial the number they want to send the call to, then hit the flash hook again and hang up. If they don't hang up, it becomes a 3-way conference call.
I don't think you can program those buttons above the dialpad for commands in the same way as for digital phones. They are simple 'speed dial' assignments that are local to the phone. The lowest button on the left is usually the 'program' button.
- Thread starter
- #3
- Status