Easy Question

[h382]

I'm an IP Office guy, but we do have an office that needs to have an extension reset so that a new user can start work on Monday.

What would be the proper way to clear out the mailbox associated with that phone, and setup the new account.

They have a Magix, not exactly sure of the release though.

Thanks for the help guys in advance!

 

[please123]

Go into the admin mailbox and reinitialize the mailbox needed.

 

[h382]

keep in mind, I have never touched a Magix system..

 

[jinxs]

I am assuming that there would be a Merlin Messaging in the system for voicemail. You would log into the system admin mailbox by using 0# and the password. Press 9 to enter admin. Press 2 for extensions. Enter the extension number you wish to change. Press 3 to reinitilize the password Press 4 to reinitilize the whole mailbox.

Hope this Helps

A.J. Wiesner
AT&D Communications

 

[h382]

Ok.. Thanks, I'll have to give that a shot

 

[h382]

Is there a "default" admin password, or one that is normally used? We've had different vendors go out on site and administer it, so I would think it would be something common if they have all been able to get into it.

 

[crumthwacket]

There is, but it's not prudent to post it on a public forum.

 

[Dexman]

If you work for an Avaya Business Partner, you can contact your distributor for password assistance.

If it ain't broke, I haven't fixed it yet.