NortelSlave
Programmer
Here is our situation:
We have several carrier remote through out the campus, so the when 911 is called from these sites, only the address of the main switch is shown and a pilot number of the trunk. Our caller ID is blocked for outside phone calls. But we want to have the caller ID shown when it's a 911 call, it should show the actual number and address of the phone set instead of the PBX information. I know there is the NTP553-3001-313 with ESA feature. But I'm not sure if it will work with caller ID blocked and what steps I need to take to have this feature turned on. Thank you for all your help.
We have several carrier remote through out the campus, so the when 911 is called from these sites, only the address of the main switch is shown and a pilot number of the trunk. Our caller ID is blocked for outside phone calls. But we want to have the caller ID shown when it's a 911 call, it should show the actual number and address of the phone set instead of the PBX information. I know there is the NTP553-3001-313 with ESA feature. But I'm not sure if it will work with caller ID blocked and what steps I need to take to have this feature turned on. Thank you for all your help.