E4104 Errors

[nttek69]

Hi all. I know there are similar issues already posted here but so far none of them have helped.

I am running ARCServe 2000 on a Win2K server. I recently changed the DB to SQL because I was tired of dealing with database corruption about every month. Looks like I shot myself in the foot. Now, my backups are running but there is a * next to the log entries. I believe that means it's not written to that database. I am also getting the following errors:

E4101 Unable to login to database engine. (DATABASE=ARCSERVE, EC=5)

[DBCLEAN] Failed to login.(rc=5)

I found the FAQ on EC=5 but none of that has helped. I'm about to look into another backup solution as this one has been little more than a pain in the ... I can't even find the EC=5 on the CA site.

If anyone has any thoughts, please feel free to post, even if you've posted them before. This is really getting ridiculous.

Thanks.

SS

 

[vschumpy]

the EC=5 is actually a Microsoft error code which you can query from the command line by using NET HELPMSG 5

You basically have a permissions problem. Check the rights for your arcserve system account.

This doc should be a good starting point :

http://supportconnect.ca.com/sc/redir.jsp?reqPage=search&searchID=TEC266826

 

[davidmichel]

If you converted the old VLDB to SQL without first fixing any problems in the VLDB database they could be causing a problem with the SQL database.

 

[nttek69]

Thanks. I'll check the error code. I've been through all the permissions but I'll do it again. One thing, though. I did have the VLDB working correctly (with no errors or problems) before I switched to SQL. I wanted to make the switch before I started having problems again.

 

[nttek69]

Ok, still no luck at all with this permissions thing.

Can anyone tell how to switch back to VLDB? At least I know things were being written to the database with it.

Thanks.