E2K/Outlook 2K meeting requests go to old room delegate

[jc64]

We have an E2000 server with Outlook 98/2000 clients. 2 users who were set up as conference room delegates have left the company. Even though we have changed the room delegates and removed the 2 old delegates we still get errors from people who schedule meetings that the recipients could not be reached and the room is never shceduled. Any ideas?

 

[brontosaurus]

is it possible that the recipients still have the former employees listed as delegates who "receive copies of meeting related messages...."

 

[jc64]

I'm not sure how. New users to the system are getting bounce backs when they try and schedule a request with the room. They get 2 NDRs and the new room delegate gets nothing. From what I can tell the problem lies with the room and we've removed the delegation for the 2 old users.

 

[brontosaurus]

ok, i think i misunderstood, so you have a public folder or a mailbox set up strictly for booking this conference room, right? does this error happen to everybody, or just these new users?

 

[jc64]

Yes, it's a mailbox strictly for booking a conference room. Everybody new or old who tries to book the room gets the bounce back and the new delegate gets nothing back.

 

[brontosaurus]

just curious, if you remove all delegates and just let the resource auto-answer, do you still have the problem?

 

[jc64]

Hmm. I removed the delegates and readded them and now everything is fine. No NDRs and the new delegates get the request.