E-mail alerts not working

[zencalc]

We recently had our netowrk engineer leave the roganization. I'm the content admin for Sharepoint, but I'm not a server or dba guy. Since we've set up sharepoint the e-mail alerts or notifications have never worked. We use exchange and outlook. I can't find anywhere where you create the link between the sharepoint server and exchange. Anybody have a step by step guide, or know of a book resource to help me get this going? I'd really like to use the assignment feature in issuse lists too, so I need this to work. Any help here is appreciated.
Thanks!
Z.

 

[zencalc]

Hey, for anyone else having this problem... the solution was creating an exception in our antivirus software to allow OWSTIMER.exe. Just an fyi...
Z.

 

[tmf]

zencalc,

Can you tell me where you were able to locate this filter in your antivirus program. I have McAfee but haven't located where the file filter is.

My alerts were working for an entire week but when I returned on Monday, they had stopped. This is driving me crazy.

Thanks for any help you may have.

Sincerely,

Tim

 

[zencalc]

We use McAffee too... Virus Scan.
To do the exclusion:
On the sharepoint server, open up the Virus Scan console,
right click on <On Access Scanner>,
click on properties,
click on All Processes,
Click Detection tab,
Click Exclusions,
then add the full path to the OWStimer.exe.
That should get you through it. If you don't know the full path, use Windows Explorer to get it.
Z.