hey all,
We have a DX system and have reached the full capacity of analogue cards.
We have recently had a digital card put in which gives us an extra 16 extensions.
When the phone engineer was installing it he showed me how to double the extension up by adding a a virtual number to an existing number.
Since we have now again run out of extension I have started doubling up to give us some extra numbers.
My problem is that every few days, some of the digital users phones start displaying 'line out of service' and I have to change the A-B settings on the model 70 phones.
It's almost as if the polarity of the A and B settings is being reversed on the switch by it's self!
Whats more is that it doesn't happen to everyone and more often than not it's the people who haven't had their phone doubled up that experience this issue.
Has anyone got any ideas as to what might be causing this or any suggestions as to how I can try and diagnose it further??
Thanks for taking the time to read this.
Blastman
We have a DX system and have reached the full capacity of analogue cards.
We have recently had a digital card put in which gives us an extra 16 extensions.
When the phone engineer was installing it he showed me how to double the extension up by adding a a virtual number to an existing number.
Since we have now again run out of extension I have started doubling up to give us some extra numbers.
My problem is that every few days, some of the digital users phones start displaying 'line out of service' and I have to change the A-B settings on the model 70 phones.
It's almost as if the polarity of the A and B settings is being reversed on the switch by it's self!
Whats more is that it doesn't happen to everyone and more often than not it's the people who haven't had their phone doubled up that experience this issue.
Has anyone got any ideas as to what might be causing this or any suggestions as to how I can try and diagnose it further??
Thanks for taking the time to read this.
Blastman