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DVD DRIVE
- Thread starter philo1
- Start date
It may be either a dead drive or the internal connection has come loose. I presume that you have looked in the Device Manager to confirm that it definitelky cannot see an optical drive?
I suggest that if you feel confident, you examine it physically first. If connections look OK, get a replacement drive. Remove the existing drive and check to see what make/model it is. Don't just go to the manufacturer of the laptop as they will rip you off. Look on the Internet for the model type you need. There are surprisingly few different models and are readily available.
Regards: Terry
I suggest that if you feel confident, you examine it physically first. If connections look OK, get a replacement drive. Remove the existing drive and check to see what make/model it is. Don't just go to the manufacturer of the laptop as they will rip you off. Look on the Internet for the model type you need. There are surprisingly few different models and are readily available.
Regards: Terry
How is it not INDICATING?
1. BIOS is not seeing it?
2. when you power on the Laptop, does the DVD make noise, as in it is trying to see if there is a CD/DVD inserted?
3. Windows is not INDICATING (showing/seeing/detecting) the DVD?
Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
PinkSlippa
Technical User
If Bios is showing the drive but windows is not it is possibly down to a registry error.
Ive heard that uninstalling recording software, for example, can cause this problem.
Anyway you could try this fix:
You need to locate the following Registry Key, follow the instructions below to do it. Another sign that this is the problem is finding an error PxHelp20.sys in the system file of the 'Event Viewer'.
HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}
Apparently it seems that this is an age old fix for even XP systems. If you venture to the registry key above by doing the following steps:
1. Click on the start menu.
2. If this is a Vista machine in the search box type in “regedit” without the quotation marks. If you are using XP select Run from the start menu to the left and type in regedit.
3. Maximize the HKLM and then go ahead and browse until you reach the key listed above.
4. In the right panel you’ll see something along the lines of “UpperFilter” and “LowerFilter” you want to click on each “filter” key and hit delete. Click yes when it asks to confirm if you wish to delete the key.
5. Restart Windows.
Hopefully Windows will recognise your drive now.
Aeren Baker
PinkSlippa Studios
Ive heard that uninstalling recording software, for example, can cause this problem.
Anyway you could try this fix:
You need to locate the following Registry Key, follow the instructions below to do it. Another sign that this is the problem is finding an error PxHelp20.sys in the system file of the 'Event Viewer'.
HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318}
Apparently it seems that this is an age old fix for even XP systems. If you venture to the registry key above by doing the following steps:
1. Click on the start menu.
2. If this is a Vista machine in the search box type in “regedit” without the quotation marks. If you are using XP select Run from the start menu to the left and type in regedit.
3. Maximize the HKLM and then go ahead and browse until you reach the key listed above.
4. In the right panel you’ll see something along the lines of “UpperFilter” and “LowerFilter” you want to click on each “filter” key and hit delete. Click yes when it asks to confirm if you wish to delete the key.
5. Restart Windows.
Hopefully Windows will recognise your drive now.
Aeren Baker
PinkSlippa Studios
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