I am working on a problem with a DELL dimension PC, running XP Home. On power up the system begins to boot into XP then hangs up at the first (black) logo screen. The DVD drive light is flickering constantly. On ejecting the tray of this drive the boot into Xp resumes and completes successfully. However on closing the (empty) tray at this point the light starts flickering again and the disc icon appears next to the mouse pointer. DELL suggest uninstalling driver and reloading, done this, no joy. I suspect a faulty DVD drive but am having problems convincing DELL "expert".
N.B. this problem is from new, out of the box, no changes made to system, any help ?????????
Dazmac
"any sufficiently advanced technology is indistinguishable from magic " - Arthur.C.Clarke
N.B. this problem is from new, out of the box, no changes made to system, any help ?????????
Dazmac
"any sufficiently advanced technology is indistinguishable from magic " - Arthur.C.Clarke