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DVD/CDRW Drive for HP Pavilion ze1210

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Suiteshorty

Technical User
Nov 16, 2003
3
US
I have been having this problem for a LONG time now and the people from the HP website were unable to help. When I put a DVD into my drive, it'll play, but the DVD seems, well, choppy. Not like it skips, though. The sound is choppy and the video also does it, slightly. My drive is a Matshita UJDA730 DVD/CDRW combo drive and so far I have been unsuccessful in finding an upgrade driver. I have cleaned it with a regular CD player cleaner (is that good enough?). I have also tried updating my video and display drivers, but apparently there aren't any updates for those. Can anyone assist me in this??
 
What memory do you have?
Your laptop has integrated Graphics, so the amount of memory that it uses is taken from the main memory.
If you have 128mb & the graphics use 32mb this reduces the 128mb to 96mb.
Running DVD's through software isn't the best way to get performance, but you could try stopping all other applications that are running before running a DVD. This may help. You could always upgrade your laptops memory. From the spec I think this will take upto 512mb memory.
 
I have 256mb RAM. I have tried to shut down every program running in the background, and tried playing the DVD. What happens is that I either cannot run the DVD program, or when I get to run it, there is no sound at all. I never had this problem in the past, the player and DVD's worked fine, so I assume the memory should be fine. Is there any program out there that I can use that would diagnose the DVD player besides what Windows has? I tried the troubleshooting to no avail, and the device driver says that it is "working properly." I am about to rip my hair out!
 
256mb should be fine. If you have been able to run DVD's in the past it could be that your DVD software has become a bit corrupted. Try uninstalling the software & re-installing it.
Also have you checked your computer for viruses. Download Stinger from This will check for the Nachi worm & many others. Nachi can slow your system down & you may not realise that you have it. I assume you are running Windows XP or 2K.
 
Believe it or not, I downloaded Stinger a couple of days ago, and it did find and successfully remove (I hope) a virus that I didn't know I had. I forget the name of it, though. But that didn't help either. I am using XP. I have uninstalled and reinstalled both the DVD drive and the video card (separate times) and, obviously, it didn't work. But, I didn't try uninstalling/reinstalling the DVD player software. It studders in Windows Media Player, InterVideo WinDVD player and InterActual Player. Could all of these players be corrupted at the same time? Before I go through the hassle of uninstalling all 3 of them, I'd like to have your opinion on that.
 
If the virus was Nachi/Welchia it could still be there causing problems. I had a big problem about a month ago when all of the Windows 2000 & XP machines had been infected with this virus. On most it was removed succesfully, but on one laptop it said it was removed & couldn't find it on more scans. I knew it was still infected because I had Zone Alarm running & if I stopped all internet traffic with Zone Alarm I would get a message about svchost.exe attempting to access the internet about every 2 seconds. The only way I managed to remove this virus was to boot into DOS (luckily the hard drive was FAT32 not NTFS) & remove scvhost.exe & replace it with a clean copy. If the hard drive had been NTFS the only option would have been to reformat the drive or buy the full version of NTFS-DOS. If you use CTRL, ALT & DEL to get to the task manager, see if your CPU usage is at 100%. If it is at 100% & doesn't reduce I would suggest that you either remove scvhost.exe & replace it with a good copy or reformat your hard drive & re-install XP. I know this sounds a bit drastic, but if you are still infected you will continue to have problems. Do you have problems with the system being generally slow anyway? If you do this could suggest that you are still infected.
 
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