Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations sizbut on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Duplicates in the records
- Thread starter mamor90
- Start date
I am not sure that there is a good way to prevent the duplicate --- but combining them is a cake walk (little button says MERGE) on the contact list form - easier if you have both contacts selected when you hit the button).
Our problem is that one contact is Richard Jones and another is entered as Dick Jones (simply because the user was not following procedure to look at see if the contact was in the corp db).
Our problem is that one contact is Richard Jones and another is entered as Dick Jones (simply because the user was not following procedure to look at see if the contact was in the corp db).
- Thread starter
- #3
Microsoft CRM does not prevent duplicates being entered into the system. There are a number of ISV solutions out there that can fill this gap -
John O'Donnell, Microsoft CRM MVP, MCSE, MCSA
Microsoft Business Solution Certified Master – Microsoft Dynamics CRM
Crowe Chizek and Company LLC
John O'Donnell, Microsoft CRM MVP, MCSE, MCSA
Microsoft Business Solution Certified Master – Microsoft Dynamics CRM
Crowe Chizek and Company LLC
- Status
Similar threads
- Locked
- Question