Duplicate/Hidden subfolders help please

[1toomany]

Hi,

Having done a migration of SBS2K3 to new hardware we have a problem with our OST files.

Some users who have created sub-folders in their inbox have "lost" their subfolders. Scanost & mfcmapi displays that the users mailbox has 2 Inbox folders (one of which has the "lost" subfolders), 2 sent items folders etc. but I cannot "merge" them or get the correct inbox to display.

I have run scanost but even after "re-syncing" the sub-folders are not displayed,
I have renamed the original ost file and let outlook & exchange re-sync but no joy,
I have disabled and re-enabled offline caching but no joy,
I have run MFCMapi and the folders are not "hidden"

Any ideas please?

 

[1toomany]

The answer:

The server we had migrated from was interfering with the metabase for some reason.

When we took the legacy server down, and recreated the profiles for the users that were having problems the mailboxes were repaired.