TonyJollans
Programmer
I have a networked CM2320fxi multi-function p... (what does MFP stand for?). I can put a lot of pages on the document feeder and have then scanned double sided to print (one or two sided) just by pressing a couple of buttons.
If I put the same paper in the same place and tell it to scan (rather than copy) to a computer (rather than to paper) then I can not get the machine to scan both sides. Why not? This is total madness.
There are two ways to set up a scan using the HP software: (a) using the "Scan" option from the Windows Start Menu, which lets you send scan parameters to be saved on the MFP, and (b) using the HP Solution Centre where you set the parameters on the computer. There doesn't appear to be any relationship or interaction between the two.
Using the "Scan" option, I can create a set of parameters and they are saved in the registry; in one of the dialogs there is a "duplex" checkbox that is greyed out. If I go to the registry I can change the "DuplexOn" value from 0 to 1 and then the still greyed out duplex checkbox in the dialog will be checked. When I send the details to the MFP it doesn't scan both sides.
Using the Solution Center I can go through a similar process of editing the parameters - this time they are in an XML file - but changing the duplex tag from 0 to 1 has the same lack of effect.
There is no rational reason why the machine capability to scan double sided - a mechanical process unconnected to the output medium - should not be used when scanning. I can only guess there is something in the firmware that, deliberately or otherwise, won't instruct the machine to do it. is there any way I can get over this very annoying limitation?
Enjoy,
Tony
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If I put the same paper in the same place and tell it to scan (rather than copy) to a computer (rather than to paper) then I can not get the machine to scan both sides. Why not? This is total madness.
There are two ways to set up a scan using the HP software: (a) using the "Scan" option from the Windows Start Menu, which lets you send scan parameters to be saved on the MFP, and (b) using the HP Solution Centre where you set the parameters on the computer. There doesn't appear to be any relationship or interaction between the two.
Using the "Scan" option, I can create a set of parameters and they are saved in the registry; in one of the dialogs there is a "duplex" checkbox that is greyed out. If I go to the registry I can change the "DuplexOn" value from 0 to 1 and then the still greyed out duplex checkbox in the dialog will be checked. When I send the details to the MFP it doesn't scan both sides.
Using the Solution Center I can go through a similar process of editing the parameters - this time they are in an XML file - but changing the duplex tag from 0 to 1 has the same lack of effect.
There is no rational reason why the machine capability to scan double sided - a mechanical process unconnected to the output medium - should not be used when scanning. I can only guess there is something in the firmware that, deliberately or otherwise, won't instruct the machine to do it. is there any way I can get over this very annoying limitation?
Enjoy,
Tony
------------------------------------------------------------------------------------
We want to help you; help us to do it by reading this: Before you ask a question.
I'm working (slowly) on my own website