DTS - Hunt to second ODN

[Stroller10]

Hi guys,

Just wondering the handiest way to divert incoming calls to a DTS to the second line before it goes to the individual diversion number?

Thanks a lot,
Stroller10

 

[parnum]

you can't, not a feature, it's the same extension number

best parnum

 

[Stroller10]

Thanks parnum,

Can I add an additional number to get around it? Still need the call to divert to VM if not answered?

Regards,
Stroller10

 

[parnum]

maybe better if you tell us what you are trying to achieve so we can come up with a solution for you, what is the call scenario, why does it need to ring 2 times on the same handset? how long ring time do you need? also what version? MD110/TSW/TSE?

best parnum

 

[Stroller10]

Apologies parnum, the user wants to see a second call flashing on the phone while on an existing call. End existing call and answer the second call before it goes to voicemail.

MX-1 3.2

 

[parnum]

That is ODN2, activate ODN2 on the handset

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[Stroller10]

This is the thing parnum, the user has all the buttons in use and doesn't want to sacrafice any of them hence looking for an alt way...

 

[parnum]

then they must sacrifice a button or get a key strip added on, you cannot perform miracles for them, they need ODN2 active, that's the solution to their problem,

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[Stroller10]

I just changed diversion from BSY/NAN to NAN and it is working perfect for me;

MDSH> susip:dir=2600;
STATUS INFORMATION AT 14:23 24NOV11
DIR TYPE TRAFFIC STATE/PTR LINE STATE DIV STATE ADD INFO
2600 DTS SPEECH #0268 BUSY NAN
ODN1:CONNECT
ODN2:IDLE
ODN3:IDLE
END


MDSH> susip:dir=2600;
STATUS INFORMATION AT 14:23 24NOV11
DIR TYPE TRAFFIC STATE/PTR LINE STATE DIV STATE ADD INFO
2600 DTS SPEECH #0268 BUSY NAN
ODN1:CONNECT
ODN2:CALTEREX
ODN3:IDLE
END

 

[parnum]

that's good, but a 3rd call gets busy tone not the divert?

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