DTMF TX Level from converse-on 1

[krwalker]

Hello Members,
I have a CM 6.3.1 System with G450 Gateways with MM716AP analog Cards and the ports are defined as 2500 sets in loss plan 1.

I have several analog alarm receivers I am moving from a G3 system. The calls come to the receivers via a vector with a converse-on step to pass the ANI and DNIS to these receivers.

The problem is that the DTMF level being transmitted from the gateway to the receiver comes in about -3.0db and is sometimes overloading the DTMF receiver in, well the receiver and causing wrong digits to be detected. For example I get DTMF B instead of DTMF B and DTMF 6 instead of DTMF 9.

Loss plans in the switch are of no help as they only adjust audio from from one loss group to another, NOT the DTMF that is generated by the switch. The tone loss plans do not appear to cover DTMF tones.

The terminal options don't help as they don't cover 2500 sets.

My guess is that the DTMF is generated by the G450 itself, and there might possibly be a parameter that can be adjusted on these (voip parameter possibly), but I don't know where else to look.

Any intelligent suggestions would be appreciated.

Thanks

 

[montyzummer]

Try "set transmit gain v201 -2.00 (where in this example v201 is board 2 port 1 and -2.00 is the gain setting)
You can also mess with balance and receive gain.

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[krwalker]

Thank you, montyzummer, that is what I was looking for.