DTMF Tones via AES

[NCBrit]

I'm looking to implement a software integration between a business application, and agents calls using AES. I need to know if it's feasible to have the application either conference or observe a call in progress, and insert DTMF tones into the call.

I have CM6 and AES 5.2

Thanks.

 

[nohuhu]

NCBrit,

The key word is 'DMCC'. I would suggest joining DevConnect at

http://devconnect.avaya.com,

it's free and there are tons of developer documentation available for AES.

Regards, Alex.
My Avaya blog:

http://avaya.dwalin.ru