FocusTechnology
IS-IT--Management
Hi All,
Customer system was working 100% with inbound calls over Gamma SIP this week including the AA with options for 1 2 etc.
On Monday an issue occurred with the stun server that was being used which caused loss of comms over the SIP trunks.
This was fixed by removing stun server and setting firewall/nat type to unknown.
Calls work but inbound AA does not, it plays the greeting but does not respond to the DTMF tones.
DTMF on the Voip tab is set to RFC2833 and i have tried the other two options with no success.
I have also tried setting stun to stun.ekiga.net but it still wont work.
Baffled now, does anyone know how to resolve this as i have never seen anything like it.
IPO is V11.0.4.2.0 build 58.
Customer system was working 100% with inbound calls over Gamma SIP this week including the AA with options for 1 2 etc.
On Monday an issue occurred with the stun server that was being used which caused loss of comms over the SIP trunks.
This was fixed by removing stun server and setting firewall/nat type to unknown.
Calls work but inbound AA does not, it plays the greeting but does not respond to the DTMF tones.
DTMF on the Voip tab is set to RFC2833 and i have tried the other two options with no success.
I have also tried setting stun to stun.ekiga.net but it still wont work.
Baffled now, does anyone know how to resolve this as i have never seen anything like it.
IPO is V11.0.4.2.0 build 58.