i have a guy that i pay good money to, to be my tech support, but there are times, like just recently that he is gone or to very busy to help me so this is when i chose to try this forum. am i misusing the purpose of this forum. please tell me. i read the how to leave a good post so it can be answered properly, but i must have missed the part that said if you found a phone system (bcm) that served every pupose you needed and needed help at all beware of the heartless. I guess i came to this with good intentions, i thouhgt, in the end i must of been extremely nieve. my apologies.