Dterm Series E not ringing

[dbolduc]

Hi!

I've got problem with an extension that make no sound while it's suppose to be ringing. The red light flash rapidly and we can take the call by pressing the key or by lifting the handset but ther's no sound.

The speaker is working because I can change the ringing tone by pressing Function 3...

Thanks in advance!

 

[dbolduc]

I just found that SteveSy has the same problem so I'll keep watching his thread.

Sorry for the double post!

 

[jerrytech1]

Use CMD 9001 to allow ringing on line keys.

 

[pdriskell]

Also if the phone is in DND, it will Flash on the Keys, but the Primary Extension will not ring it will show DND when callled fromanother station.Try pressing #8 on the phone if the 9001 doesn't work.

 

[dbolduc]

I'm using matworx so, to correct the problem I had to go to: Station assignment - Key Data Assignment. Right click the line key button and put a check int he box Ring.

Credit to the Nec tech who show me this method!

Thanks all for your help!