DST - Report & DB are showing two different date/time values 1

[mclubb]

I have some users that run reports from a crystal enterprise server that looks at a Remedy database. They are reporting that on some of the date/time fields are showing times 1 hour ahead of whats in Remedy. For instance:

Remedy shows a planned start date of
3/12/2007 12:01:00 AM

Report shows a planned start date of
3/11/2007 11:01:00 PM

This is also the same for the planned end date as well. Does anyone know what could be causing this? Is there any DST settings in Crystal Enterprise? I will be researching this to see if it is affecting any of the other time fields and reports.

Any help would be great.

Thanks,
Mike

 

[bubu2006]

http://support.businessobjects.com/downloads/daylight_savings.asp

Please check this.Don't sure it will help or not. Even we installed this patch we still have time issue.

 

[mclubb]

I think that this is an issue with the server itself. I am not 100% sure if it has been patched or not. I am running this report on my local machine and it returns the correct information. I also moved this to another production server that has just recently been added and it isn't showing this same problem.

Thanks,
Mike