I have some users that run reports from a crystal enterprise server that looks at a Remedy database. They are reporting that on some of the date/time fields are showing times 1 hour ahead of whats in Remedy. For instance:
Remedy shows a planned start date of
3/12/2007 12:01:00 AM
Report shows a planned start date of
3/11/2007 11:01:00 PM
This is also the same for the planned end date as well. Does anyone know what could be causing this? Is there any DST settings in Crystal Enterprise? I will be researching this to see if it is affecting any of the other time fields and reports.
Any help would be great.
Thanks,
Mike
Remedy shows a planned start date of
3/12/2007 12:01:00 AM
Report shows a planned start date of
3/11/2007 11:01:00 PM
This is also the same for the planned end date as well. Does anyone know what could be causing this? Is there any DST settings in Crystal Enterprise? I will be researching this to see if it is affecting any of the other time fields and reports.
Any help would be great.
Thanks,
Mike