DSP Major Alarm Mitel 3300 MXe

[MarkR1973]

I've got an alarm on a 3300.
DSP Status Minor (although system says major alarm) Total=6 Unavailable = 33%.
Show Status DSP =
Slot Number 6 Dsp 0 State: ACTIVE
Slot Number 6 Dsp 1 State: ACTIVE
Slot Number 6 Dsp 2 State: ACTIVE
Slot Number 6 Dsp 3 State: ACTIVE

Using a Dual Framer so no DSP chip on that.

Hardware modules =
6
21, 1
2
Echo Cancellation 128 Channels

7
84, 6
1
4 SHARC 21262 DSP

Compression Licenses = 16
Fax Over IP T.38 Licenses = 0

Output from DumpDspBootInfo =
Shell restarted
-> DumpDspBootInfo
DumpDspBootInfo
Dsp(0,0): mmcSlot=7 (1-based) Load Type: TELEPHONY(1,"/sysro/DspConfig/TELEPHONY.262")
Mod Type: NOCONFERENCE(1)
Dsp(0,1): mmcSlot=7 (1-based) Load Type: TELEPHONY(1,"/sysro/DspConfig/TELEPHONY.262")
Mod Type: NOCONFERENCE(1)
Dsp(0,2): mmcSlot=7 (1-based) Load Type: TELEPHONY(1,"/sysro/DspConfig/TELEPHONY.262")
Mod Type: NOCONFERENCE(1)
Dsp(0,3): mmcSlot=7 (1-based) Load Type: TELEPHONY(1,"/sysro/DspConfig/TELEPHONY.262")
Mod Type: DEFAULT(0)
value = 25 = 0x19

Not sure why when I stat the DSP I see slot 6 DSP Active for 4 channels but from the DumpDspBootInfo command I see slot 7.

Could it be that there just aren't enough DSP resources for the amount of compression licenses or is there a DSP hardware issue where 2 of 6 channels are down, hence the alarm?
Not sure what other troubleshooting commands or steps there are so any help/guidance would be much appreciated.
Cheers - Mark.

 

[Supernova99]

You do not have enough DSP resources for your licencing

Slot 7 is in fact the motherboard which has DSP resources in built.

You need to purchase a DSP module I am afraid.

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