You were sold more digital phone keycodes than you need. You can only have 12 digital sets in the main cabinet. You're keycoded for more phones than the main cabinet can support. I'm somewhat surprised that KRS let that go through.
I'm guessing you have the expansion port keycode installed. Have you connected a phone to the second half of the 32 port card yet?
There was an issue a while back that had to do with resetting the expansion cabinet and/or main cabinet. I don't remember the exact sequence though. I thought it was addressed with a software patch.
When in doubt, give both a reboot and see what happens.
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