I recently upgraded my DSL from 1.5 to 3Mbps with Verizon. At the IP address page I see the modem speed at 2.464 but when I run speed tests on my machines I usually get less than 2. I ran a tracrt to Verizon.com from my laptop which is running Vista and I got the following:
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\xxx>tracert verizon.com
Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:
1 General failure.
Trace complete.
I did the same from my son's laptop which is also running Vista and is connected to the same network via the same wi-fi and got the following:
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\xxx>tracert verizon.com
Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:
1 8 ms 2 ms 1 ms wgr614v6 [192.168.1.47]
2 2 ms 2 ms 2 ms dslrouter [192.168.1.1]
3 25 ms 26 ms 25 ms 10.32.137.1
4 24 ms 25 ms 25 ms P9-2.NYCMNY-LCR-03.verizon-gni.net [130.81.136.4
8]
5 28 ms 27 ms 27 ms so-3-0-0-0.NY325-BB-RTR1.verizon-gni.net [130.81
.29.200]
6 28 ms 28 ms 28 ms 0.so-0-0-0.XL3.NYC4.ALTER.NET [152.63.1.41]
7 100 ms 100 ms 100 ms 0.so-5-1-0.XT1.SAC1.ALTER.NET [152.63.49.9]
8 102 ms 101 ms 101 ms GigabitEthernet6-0-0.GW9.SAC1.ALTER.NET [152.63.
55.73]
9 103 ms 106 ms 106 ms verizon-gw.customer.alter.net [157.130.203.246]
10 101 ms 100 ms 105 ms 192.76.84.5
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
The questions I have are: what does this mean? Is that the root of the speed issue? What can I do to fix it?
Any assistance is greatly appreciated.
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\xxx>tracert verizon.com
Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:
1 General failure.
Trace complete.
I did the same from my son's laptop which is also running Vista and is connected to the same network via the same wi-fi and got the following:
Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\xxx>tracert verizon.com
Tracing route to verizon.com [192.76.85.245]
over a maximum of 30 hops:
1 8 ms 2 ms 1 ms wgr614v6 [192.168.1.47]
2 2 ms 2 ms 2 ms dslrouter [192.168.1.1]
3 25 ms 26 ms 25 ms 10.32.137.1
4 24 ms 25 ms 25 ms P9-2.NYCMNY-LCR-03.verizon-gni.net [130.81.136.4
8]
5 28 ms 27 ms 27 ms so-3-0-0-0.NY325-BB-RTR1.verizon-gni.net [130.81
.29.200]
6 28 ms 28 ms 28 ms 0.so-0-0-0.XL3.NYC4.ALTER.NET [152.63.1.41]
7 100 ms 100 ms 100 ms 0.so-5-1-0.XT1.SAC1.ALTER.NET [152.63.49.9]
8 102 ms 101 ms 101 ms GigabitEthernet6-0-0.GW9.SAC1.ALTER.NET [152.63.
55.73]
9 103 ms 106 ms 106 ms verizon-gw.customer.alter.net [157.130.203.246]
10 101 ms 100 ms 105 ms 192.76.84.5
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
The questions I have are: what does this mean? Is that the root of the speed issue? What can I do to fix it?
Any assistance is greatly appreciated.