DSL as multiline telephone

[DrAsh]

Hello,

I want to establsih a multiuser 1800 number which users of my service (a medical dictation company), can call (more than 1 person at anygiven time). I uderstand a traditional 1800 service costs around 9 cents per minute per user and i would have t purchase additional lines if i wanted more than one person to be able to call teh 1800 number. That doens't seem right. How do other major 1800 people have it set up. Can I utilzie DSL to be my line, multi user, single month fee, unlimited usuage. If so, how?

Essentailly, i am setting up a medical transcription compmany. Physcians would call my 1800 numnber and a computer ( voice server) would record their dictation. It should be capable of handling almost 50 users at the same time. Is DSL the proper way to go.

If you have any other technical ideas on setting up this sheme, I appreciate any feedback as well. DrAsh

 

[jimbopalmer]

DSL is not a voice service, but a 'high speed' digital service, if the users have it in digital form, they would not need it transcribed, unless your vision was to have them make .WAV files on their PCs I tried to remain child-like, all I acheived was childish.

 

[DrAsh]

So essentially, I cannot use a DSL service as my telephone line? DrAsh

 

[jimbopalmer]

Correct, not unless your phone company/provider offers IP centrex, and that would make your current prices look cheap even if they did.


DSL is simply a 'high speed' internet offering, it has no voice features. I tried to remain child-like, all I acheived was childish.

 

[MattWray]

I'm not sure if that's entirely correct. Avaya has come out with a DSL card similar to the T1 card for their phone systems. The documentation states that the card supports 16 lines. I have yet to actually see one, but it's supposed to be out there... Matt Wray
CCNA, MCP
mwray77518@yahoo.com

 

[jimbopalmer]

Matt, Voice Over IP is possible on DSL, particularly if it is ATM based, but you still need additional equipment somewhere to get you on the PSTN.

I am betting their card lets a remote branch use the company's central PBX to get on the 16 phone lines. DrAsh had no central office already using multiple lines, he would need to use the phone companys Centrex IP (if available) I tried to remain child-like, all I acheived was childish.