DS30 won't upgrade

[phonegeek2]

Just upgraded a 406v2 @ 5.0 to a new 500v2 @ 8.1, everything except a DS30 (500v2) upgraded fine. I have tried everything including DTE w/AT-X to no avail, DS30 just stays Red! Term prog says "tftp load poll fail"? I've even tried using 3rd party tftp program! Any ideas or is it "bricked"?

 

[tlpeter]

Pull the power from both and first power up the module.
Then power up the IPO.
Now let it rest for a while as the module should be detected and auto update itself from the IP500v2.


BAZINGA!

I'm not insane, my mother had me tested!

 

[budbyrd]

You may need to do a stepped up grade. It doesn't always like to jump 3 versions. I know the core software needs to go to 7 before going to 8 depending on the original version. I recently had an analog trunk module that I had to step up when we changed out the 500V1 for a V2 and moved to a higher version.

A genius doesn't solve problems, he prevents them~~!!~~

 

[phonegeek2]

Yes, tlpeter...I've tried that but nothing happens. I've also tried to do the 3.2.999 upgrade & it seems to work but still nothing? The module LED stays RED & is not recognized by the control unit. I've created a new config with the necessary licenses & IP settings, included the DS30 module & then done the DTE thing but NOTHING seems to bring it back to life? Does anyone know if this is "Repairable"?

 

[amriddle01]

The modules show as constant red while they are upgrading of the SD card, this can last a few minutes. How long did you leave them before rebooting and messing on with them? You may have screwed them by AT-Xing when in fact they were just fine



"No problem monkey socks

 

[phonegeek2]

At one point...I left it connected for almost 1hr but still nothing, I understood that the AT-X only erased firmware but again, it didn't help anyway?

 

[TomMills]

At one point...I left it connected for almost 1hr but still nothing"

Was that the first time it was plugged in?

http://www.twitter.com/tem1985

APSS/ACIS/ACSS-SME
not arrogant, just succinct.

 

[phonegeek2]

No, but the first time it happened...I would say it sat for over 30min.