DRT to hunt group??

[silver987]

Have a customer with MICS 4.0 She wants to have a 4 ring delay before transfering to a hunt group. I tried making the prime phone hg1(290) alas no luck. Any ideas??

 

[telemarv]

I believe hunt 1 is 707 not 290 (MICS IG page 299)

Marv
TeleMarv Services

http://www.telemarv.ca

 

[bkrike]

yes...you posted as a MICS, but have a CICS hunt group number.

 

[silver987]

Sorry it is 707, I was doing tests on a CICS to see if I could make it work.
I'm pretty sure a MICS still won't let me make it a prime station.

 

[bkrike]

Can you just foward no answer it to the hunt group or will you run into VM issues.

 

[silver987]

Thanks, sometimes I think to dificult when the answer is really simple. I'm sure that will work.
Thanks again

 

[silver987]

I set it up as hunt group with no lines and transfered after 4 rings. It works like a charm, thanks for your help.