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Drop Down Lists

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kistinga

Technical User
Apr 1, 2007
25
US
Hello-

I am using Act 2007 Premium for Workgroups. Recently, we have had some problems Act not allowing us to add entries to drop down lists unless we go into Field Manager and add the entry in the Drop Down List Manager. I have the list set so that users can add entries to the list and we only recently started having problems. Any help would be greatly appreciated.

Thank you,
Anna
 
The users are trying to add new entries to the drop down lists from the field by clicking on the modify list option. They are able to open the window to add a new entry to the drop down list, but after they modify the list in anyway (add a new entry, change an entry or delete an entry), they are unable to click ok to save the list. The only option is to click cancel. It only happens to some users some of the time. They have reported that it has happened to two separate fields - 1 contact field and 1 opportunity field.

Thanks!
Anna
 
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