dr5 red flashing led only.

[coolheavychevy71]

Hey got a dr5 was working fine. Unpluged 25 pair cable to move to another 66 block now nothing.Got only a flashing red led. No dial tone, any idea's

Old Norstan techs ride on!!!

 

[ironhorse17]

Usually happens when there is dial tone on that pair going to phone instead of a port extension.Try it plug a digital phone on there fax line see if it is the same as you have a problem with now.

 

[coolheavychevy71]

WHAT??

Old Norstan techs ride on!!!

 

[curlycord]

He said plug a digital phone into your fax jack and see if same symptom.
In other words you may have mixed your amps up (digital ports with line ports).

When this occurs I think they are solid for a second or 2 then flash once quickly and repeats this cycle.


You didnt give much info but if the red light on the KSU is flashing and not the phones you may have a power issue.



=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[coolheavychevy71]

Yea sorry about that. The flashing red light is on the ksu not the phones. The phones are dead. You think it's the power supply? I checked all the fuses. All I did was unplug the 25 pair connector for a sec.

Old Norstan techs ride on!!!

 

[ironhorse17]

Turn it off for about 5 minutes and unplug the amphenols and power it up,time for the thermal fuses to cool down.

 

[coolheavychevy71]

I think I did that, but I will try it again. Thxk.

Old Norstan techs ride on!!!

 

[exsmogger]

I've seen this symptom and it sounds like the motherboard took a hit. It will need to be sent out for repair unless you're good at board level troubleshooting.

Brian Cox
Oregon Phone

http://www.OregonPhone.com

 

[coolheavychevy71]

Okay. motherboard hit. Where do you send it to get fixed. Or is it better to just get another unit. Which got me to thinking When I first got this unit it did the same thing but it did start to work. Could this unit been defective out of the box(ebay)

Old Norstan techs ride on!!!

 

[exsmogger]

With the price of stuff on eBay it might be cheaper to just buy another. You could try calling J&J Communications at 888-552-6665 to get a price. Disclaimer: J&J is my former employer.

Brian Cox
Oregon Phone

http://www.OregonPhone.com