Dr. Watson in nsrmmd

[itergo]

Hi,

I am using the NetWorker 5.5.3 on WindowsNT 4.0 SP6a. Since a few weeks I get the Dr. Watson error on nsrmmdd, without changing anything within the system.
The Log (sorry in german):

Anwendungsausnahme aufgetreten:
Anwendung: (pid=214)
Wann: 10/9/2001 @ 22:2:54.296
Ausnahmenummer: c0000005 (Zugriffsverletzung)

*----> Systeminformationen <----*
Computer-Name: BAK001W0
Benutzername: SYSTEM
Prozessoranzahl: 2
Prozessortyp: x86 Family 6 Model 7 Stepping 3
Windows NT-Version: 4.0
Aktuelles Build: 1381
Service Pack: 6
Aktueller Typ: Multiprocessor Free
Firma: Hamburg-Mannheimer Versicherungs AG
Besitzer: Fachabteilung

*----> Task-Liste <----*
0 Idle.exe
2 System.exe
33 SMSS.exe
36 CSRSS.exe
47 WINLOGON.exe
55 SERVICES.exe
58 LSASS.exe
81 SPOOLSS.exe
88 AWHOST32.exe
93 CPQRCMC.exe
98 TCPSVCS.exe
103 nsrexecd.exe
124 portmap.exe
129 RPCSS.exe
133 ATSVC.exe
139 SNMP.exe
144 SYSDOWN.exe
148 TIMESYNC.exe
152 PSTORES.exe
162 nsrd.exe
168 cpqnimgt.exe
172 cqmgserv.exe
175 cqmgstor.exe
186 cqmghost.exe
84 nsrmmdbd.exe
208 nsrindexd.exe
211 nsrmmd.exe
214 nsrmmd.exe
217 nsrmmd.exe
220 nsrmmd.exe
140 nsrmmd.exe
202 NDDEAGNT.exe
201 EXPLORER.exe
382 savegrp.exe
359 nsrexec.exe
200 nsrexec.exe
324 nsrmmd.exe
337 nsrmmd.exe
257 nsrmmd.exe
358 ansrd.exe
277 nsrexec.exe
354 nsrexec.exe
298 nsrexec.exe
250 save.exe
290 nsrindexasm.exe
244 nsrexec.exe
357 save.exe
265 nsrindexasm.exe
356 DRWTSN32.exe
0 _Total.exe

(00400000 - 00400000)
(77f70000 - 77fd0000) dll\ntdll.dbg
(10000000 - 10000000)
(00230000 - 00230000)
(00250000 - 00250000)
(00270000 - 00270000)
(77f00000 - 77f62000) dll\kernel32.dbg
(77dc0000 - 77dff000) dll\advapi32.dbg
(77e70000 - 77ec5000) dll\user32.dbg
(77ed0000 - 77efc000) dll\gdi32.dbg
(77e10000 - 77e67000) dll\rpcrt4.dbg
(776c0000 - 776c8000) dll\wsock32.dbg
(776a0000 - 776b4000) dll\ws2_32.dbg
(78000000 - 78044000)
(77690000 - 77697000) dll\ws2help.dbg
(77660000 - 77675000) dll\mswsock.dbg
(77710000 - 77721000) dll\mpr.dbg
(5f7f0000 - 5f7f7000) dll\rpcltc1.dbg
(74fd0000 - 74fde000) dll\rnr20.dbg
(77650000 - 7765f000) dll\msafd.dbg
(77680000 - 77689000) dll\wshtcpip.dbg

Statusabbild für Thread-ID 0xd5

eax=00000000 ebx=008b0980 ecx=008b52c0 edx=002b5ae8 esi=0000000a edi=008b3f00
eip=00415ee2 esp=0012e69c ebp=00000000 iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206


Funktion: <nosymbols>
00415ecb 85c0 test eax,eax
00415ecd 75f0 jnz 00415ebf
00415ecf eb0a jmp 00415edb
00415ed1 8b07 mov eax,[edi] ds:008b3f00=00000000
00415ed3 8901 mov [ecx],eax ds:008b52c0=00000000
00415ed5 eb04 jmp 00415edb
00415ed7 8b7c2418 mov edi,[esp+0x18] ss:0106d0a3=????????
00415edb 8b7708 mov esi,[edi+0x8] ds:017f2906=????????
00415ede 85f6 test esi,esi
00415ee0 743a jz 00415f1c
FEHLER ->00415ee2 8b6e48 mov ebp,[esi+0x48] ds:00f3ea10=00000000
00415ee5 8b5638 mov edx,[esi+0x38] ds:00f3ea10=00000000
00415ee8 4d dec ebp
00415ee9 4a dec edx
00415eea 8bc5 mov eax,ebp
00415eec 896e48 mov [esi+0x48],ebp ds:00f3ea10=00000000
00415eef 85c0 test eax,eax
00415ef1 895638 mov [esi+0x38],edx ds:00f3ea10=00000000
00415ef4 7708 ja 00415efe
00415ef6 56 push esi
00415ef7 e84418ffff call 00407740
00415efc eb1b jmp 00415f19

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00000000 00000000 00000000 00000000 00000000 00000000 <nosymbols>

*----> Raw Stack Dump <----*
0012e69c 00 3f 8b 00 08 3f 8b 00 - 00 00 00 00 00 31 8b 00 .?...?.......1..
0012e6ac b0 ff 12 00 4f e7 40 00 - 00 3f 8b 00 00 00 00 00 ....O.@..?......
0012e6bc 00 3f 8b 00 80 09 8b 00 - 78 02 29 00 00 00 00 00 .?......x.).....
0012e6cc e4 3c 42 00 06 00 00 00 - d8 e6 12 00 53 61 76 65 .<B.........Save
0012e6dc 20 73 65 74 20 28 31 35 - 36 38 31 37 29 20 28 6e set (156817) (n
0012e6ec 75 6c 6c 29 3a 28 6e 75 - 6c 6c 29 20 76 6f 6c 75 ull)null) volu
0012e6fc 6d 65 20 30 30 31 35 39 - 35 20 6f 6e 20 5c 5c 2e me 001595 on \\.
0012e70c 5c 54 61 70 65 33 20 69 - 73 20 62 65 69 6e 67 20 \Tape3 is being
0012e71c 74 65 72 6d 69 6e 61 74 - 65 64 20 62 65 63 61 75 terminated becau
0012e72c 73 65 3a 20 6d 65 64 69 - 61 20 76 65 72 69 66 69 se: media verifi
0012e73c 63 61 74 69 6f 6e 20 66 - 61 69 6c 65 64 00 fa 77 cation failed..w
0012e74c ff ff ff ff 14 e8 12 00 - 1e 00 20 00 f0 4c 13 00 .......... ..L..
0012e75c 1e 00 08 02 34 e8 12 00 - 00 00 00 00 00 00 00 00 ....4...........
0012e76c 5c 00 6e 00 73 00 72 00 - 5c 00 64 00 65 00 62 00 \.n.s.r.\.d.e.b.
0012e77c 75 00 67 00 5c 00 6d 00 - 73 00 67 00 00 00 00 00 u.g.\.m.s.g.....
0012e78c 53 00 65 00 80 05 13 00 - 69 00 63 10 60 e8 12 00 S.e.....i.c.`...
0012e79c 76 48 f7 77 b1 4c f7 77 - 48 05 13 00 28 34 00 78 vH.w.L.wH...(4.x
0012e7ac 90 10 00 00 04 00 65 05 - 00 00 00 00 00 00 00 00 ......e.........
0012e7bc 06 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0012e7cc 00 00 00 00 0f 00 00 00 - 1e 00 00 00 f0 4c 13 00 .............L..

Statusabbild für Thread-ID 0xd7

eax=00e36f40 ebx=00000000 ecx=00e39f40 edx=00000000 esi=000000d8 edi=00000000
eip=77f782db esp=00e3ff20 ebp=00e3ff44 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


Funktion: NtWaitForSingleObject
77f782d0 b8c5000000 mov eax,0xc5
77f782d5 8d542404 lea edx,[esp+0x4] ss:01d7e927=????????
77f782d9 cd2e int 2e
77f782db c20c00 ret 0xc
77f782de 8bc0 mov eax,eax

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00e3ff44 77f04f37 000000d8 ffffffff 00000000 002798b6 ntdll!NtWaitForSingleObject
77f0178b 408b0000 8b55c334 34ec81ec 83000006 57010c7d kernel32!WaitForSingleObject

*----> Raw Stack Dump <----*
00e3ff20 a0 cc f1 77 d8 00 00 00 - 00 00 00 00 00 00 00 00 ...w............
00e3ff30 d8 00 00 00 20 07 8b 00 - 30 c4 00 78 00 dc fd 7f .... ...0..x....
00e3ff40 20 07 8b 00 8b 17 f0 77 - 37 4f f0 77 d8 00 00 00 ......w7O.w....
00e3ff50 ff ff ff ff 00 00 00 00 - b6 98 27 00 d8 00 00 00 ..........'.....
00e3ff60 ff ff ff ff 00 00 00 00 - 20 07 8b 00 b8 ff e3 00 ........ .......
00e3ff70 20 07 8b 00 32 31 34 4b - 49 4c 4c 45 56 45 4e 54 ...214KILLEVENT
00e3ff80 00 28 50 c0 74 b9 00 78 - 95 b9 00 78 00 00 00 00 .(P.t..x...x....
00e3ff90 00 00 00 00 00 20 00 00 - 20 07 8b 00 b0 a7 ae 80 ..... .. .......
00e3ffa0 90 ff e3 00 8c a6 ae 80 - dc ff e3 00 bc e9 00 78 ...............x
00e3ffb0 60 21 03 78 00 00 00 00 - ec ff e3 00 de 4e f0 77 `!.x.........N.w
00e3ffc0 20 07 8b 00 00 00 00 00 - 00 20 00 00 20 07 8b 00 ........ .. ...
00e3ffd0 00 20 00 00 c4 ff e3 00 - d8 f9 12 00 ff ff ff ff . ..............
00e3ffe0 44 b9 f3 77 38 d2 f3 77 - 00 00 00 00 00 00 00 00 D..w8..w........
00e3fff0 00 00 00 00 3e b9 00 78 - 20 07 8b 00 00 00 00 00 ....>..x .......
00e40000 b0 00 00 00 00 01 00 00 - ff ee ff ee 02 10 00 00 ................
00e40010 00 00 00 00 00 fe 00 00 - 00 00 10 00 00 20 00 00 ............. ..
00e40020 00 02 00 00 00 20 00 00 - 59 01 00 00 ff ef fd 7f ..... ..Y.......
00e40030 06 00 48 05 00 00 00 00 - 00 00 00 00 00 00 00 00 ..H.............
00e40040 00 00 00 00 d8 04 e4 00 - 0f 00 00 00 f8 ff ff ff ................
00e40050 50 00 e4 00 50 00 e4 00 - 80 05 e4 00 00 00 00 00 P...P...........

Does anybody have an answer? Maybe there is something wrong with the SCSI communication?

Stefan Bartels
ITERGO Infomations GmbH
stefan.bartels@itergo.com

 

[x2shy]

Either your mmvolume_6 database is courrupt or the tape is cactus. Try removing that tape (001595 ) and restarting. Otherwise rename the mmvolume_6 folder to mmvolume_6old and seeing if you are still getting the DrWatson. If you are not then you will need to restore the media database useing scanner.