Download Manager 8.1 6

[lvNortel]

Does anyone have a link that will allow me to download manager for IP Office 500? I just got a little system to play with in the shop and I assume that it is like the BCM 50 and needs the manager to configure the system?

"A phone is a phone and not a computer workstation".

 

[lvNortel]

I followed the Debug instructions but I think it did not erase the data. For example I can still see Speed Dialing information on one of the sets. I added my name on a button and it is still there even after I defaulted the system.

"A phone is a phone and not a computer workstation".

 

[tlpeter]

Go to

http://support.avaya.com

Login in with your SSO credentials.
Go to Downloads and documents
Then type IP Office in the "Enter your product here" field
Then select the software version and select Administrator maintenance release

If you cannot find it then login and go to this link:

http://support.avaya.com/css/SAFE/downloads?downloadId=19779

BAZINGA!

I'm not insane, my mother had me tested!

 

[lvNortel]

It stopped me and said I needed and End User License Agreement.

"A phone is a phone and not a computer workstation".

 

[holdmusic34]

support.avaya.com>downloads and documents>
Enter IP Office in 'enter your product here.'
Choose release 8.1X in release.
Find IP Office Release 8.1Q1 Administration Maintenance Release 8.1X
Download ADMIN8_1_67.exe , 8.1.x, not the PLDS version.

This is all revealed in a training course. You can also get much of this info when you onboard at the partner portal. Avaya Learning address much of this with online courses.

Training and accreditation provides the scaffolding to build your knowledge through self learning.

 

[tlpeter]

Then contact your Avaya channel manager and request for access to the IPOffice software.


BAZINGA!

I'm not insane, my mother had me tested!

 

[holdmusic34]

EULA screen should pop up pre download.

 

[lvNortel]

Yes it did and I accepted it but it gives me an error. I can DL the lite service ok,

"A phone is a phone and not a computer workstation".

 

[holdmusic34]

Can you accept it in the PLDS version?
Use Firefox not IE.

 

[hairlessupportmonkey]

A gift:

http://support.creativeone.eu/soft/avaya/release_8.1/

ACSS - SME
General Geek

 

[mforrence]

Note that if you're getting the "Lite" version, it is because you're not using the correct software. There is IP Office Manager - configures phone system. And there is "Phone Manager" which is a user-oriented client software for phone control. They're different animals, even though they both use the term "Manager"

 

[montyzummer]

star for the gift maybe ????

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[TouchToneTommy]

Try ipofficeinfo.com for direct links to the downloads. It works best if you open a tab at support.avaya.com and log in with your SSO, then click on the links in ipofficeinfo.

 

[lvNortel]

regarding the gift is this ip office manager what file do i run? thanks

"A phone is a phone and not a computer workstation".

 

[lvNortel]

Tried IPOFFICEINFO.COM as you instructed and it says :


We're sorry, you've encountered an error.

Entitlement check fails: dstern does not have any Sold-to number(s) assigned. Please complete Sold-to administration at

http://sso.avaya.com

You can try one of the following:

Contact your Administrator
Contact Avaya Help Desk +1-866-AVAYA-IT



"A phone is a phone and not a computer workstation".

 

[mforrence]

If you're a Business Partner and authorized on IP Office, why not follow regular procedures and do this the right way? If you're not a BP or authorized on IPO, then your running into brick walls is intentional and a good thing for those of us who ARE BPs and have incurred the time and expense to become authorized on the product.

 

[AACon]

GOOD GRIEF CHARLIE BROWN.

GO to the link that link that HSM Provided (I use that same site!). Download the ADMIN8_1_67.exe file. EXTRACT IT TO YOUR DESKTOP. RUN THE SETUP. INSTALL IT.
Then BEFORE DOING A FRIGGIN THING, READ A MANUAL! A little *HINT* The installation manual is in the DOCS folder on that SD Card.

Pay the $ to take a class. Seriously. Do it. I instruct folks like yourself all the time. IT WILL BE WORTH IT! Plus, there is usually good coffee, and if you take the course in Canada, it's catered!

-Austin
ACE: Implement IP Office

 

[amriddle01]

The ex Nortel folks are often reluctant to get training before using the IP Office I have found. I have got into enough clashes suggesting it and this post was edited down for a similar reason. I am sure they were/are very good on Nortel/Norstar but it's a totally different system and works in a totally different way. I am quite proficient on IP Office but when I needed to start installing/working on Mitel 5000 I went on a Mitel course for a week, sure I could have winged it but I learned things on the course you would never stumble upon unless showed, same goes for IP Office. Getting training is not an admission of defeat or indicative of a lack of intelligence, it's just the best way to do things, the way this thread is turning out just goes to prove that.



"No problem monkey socks

 

[overthebars]

 

[lvNortel]

I am getting my feet wet with IP Office and until I am able to play with the thing I ma not going to invest any money offering it and supporting it as a product line until I am convinced that my clients will like it. I am plenty busy with my Nortel sites and still to this day install Nortel because I have full faith in it. Just getting into the basic programing level of an IP office is all I want at this time. I bought the thing to play with it and get a good feel for the design and functionality of the sets and hardware design. I am just following your instructions, if you provide me with instructions that do not work you can not fault me and get frustrated with me, I am only following your instructions. If you give me instructions for a Partner and you know I am not a Partner then it is not my fault.

"A phone is a phone and not a computer workstation".

 

[lvNortel]

I asked earlier about what file to DL and run that HSM gave me. I will now run that file.

"A phone is a phone and not a computer workstation".