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Download and Recover Voicemails

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Traveler74

Technical User
May 19, 2023
12
US
I have a user that needs a voicemail on a phone downloaded. How can I download the voice file so we can send it to our user? Also how can we recover deleted voicemails?
 
when someone leaves a voicemail on a Avaya phone mailbox and the customer wants to export that voicemail to a file for training or investigative purposes.
 
when someone leaves a voicemail on a Avaya phone mailbox and the customer wants to export that voicemail to a file for training or investigative purposes.

That is fine, but Aura has a number of different voicemail system options.

What voicemail system are you using in your deployment?

For example Avaya (IX) Messaging you can easily download the wav file of any voicemail messages through the user web interface.
 
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