Double-Sided Printing Problem

[skier1284]

We have been working with Sage Accpac ERP for a while now and one user just swtiched physical computers. We reauthenticated his computer using windows authentication. The problem now is that everything the user prints comes out double-sided. The button to "print on both sides' is not checked. Other programs on the computer print fine so it is not a default setting on the computer. Also, other users on other computers are not having any problem.

Any ideas would be greatly appreciated.

Thanks.

Adam

 

[Jay Converse]

Delete _P.ISM for that user and company.

 

[skier1284]

Thanks for the suggestion, put still printing double-sided. Any other possible solutions?

 

[Jay Converse]

Set the printer to use a different driver, like a generic HP 5.

 

[skier1284]

Thanks for the suggestion. In the Accpac print set-up page just before you print I tried specifying a different printer. Accpac still printed to the default printer, but ended up printing single sided. Not sure how but it ended up fixing the problem we had.