Door Phone

[Deadasbetamax]

I was wondering if it is possible and how to go about programming a system phone to act as a "front door phone". Basically the front door phone would ideally connect to another extension on the Magix system when the receiver was picked up. Or if needed a button could be assigned to the front door phone the user would push to connect to a specified extension. It should not be able to make outside calls or call other extensions. Thanks in advance for any advice.

 

[Dexman]

If you want to ring just 1 phone, you can use the hotline feature. If you want multiple extensions to ring, it can be done, but the procedure is a bit more involved.

If it ain't broke, I haven't fixed it yet.

 

[Deadasbetamax]

I have setup the Personal Speed Dial on this extension, extension 18 if it is of any help with a Personal Speed Dial of the extension I want the phone to call. I have gone through extension programming to the hotline feature and set it extension 18. Problem is that the setting does not seem to stick. Any ideas on what I am doing wrong?

 

[Dexman]

Using a door phone analogy (where the unit has just a button and nothing else), is extension #18 the door phone or the extension that will ring when the button on the door phone is pressed?

If it ain't broke, I haven't fixed it yet.

 

[Deadasbetamax]

Extension 18 is the extension number of the door phone. It would be ringing the operator extension. I think I found the problem, however, I have not had the chance to test it. In the documentation I found for the hotline feature, the port the hotline phone is connected to should be a tip/ring port, using a standard phone, not an ETR port which it sill currently is. I think this is what is keeping the extension from directly dialing the operator extension when the receiver is picked up on the door phone.

Don't know if the change will be made or not as the staffing situation which was necessitating the change has been at least temporarily solved. Thanks for your help Dexman.

 

[cvrbob]

what port is station 18 on ,the last 6 ports can be programed for T&R stations ?

 

[Dexman]

Cvrbob is correct. You can program the last 6 ports of an ETR module to be either T/R or ETR.

Reading that the door phone is connected to extension #18 left me wondering the order in which the modules are populated in the carrier.

I thought that an MLX or TDL type module would normally go into the slot to the right of the processor so a programming console (such as the 4424LD+ or MLX-20L) could be connected to the very first extension.

If it ain't broke, I haven't fixed it yet.

 

[VoiceNetTelecom]

You can also purchase a viking door phone. Hook that up to tip and ring port and that will call all extensions that the tip and ring line is programmed on to.

http://www.vikingelectronics.com

 

[merlinman]

Dexman is right on, VoiceNetTelcom needs to do some home work.

You have EVERYTHING you need.

Just program one of your last 6 ETR Ports as a T&R Port, connect a SINGLE LINE PHONE, or a T&R Door Phone to that port, and program #01 to dial the operator.

http://home.comcast.net/~merlinman

 

[VoiceNetTelecom]

 

[Deadasbetamax]

What I ended up doing, since it was decided to go ahead was using a cheap $10 single line phone. I was completely off on which port I was planning on using. I ended up switching port 58 on the system as the tip ring port as port 60 and 59 were already set that way. Made sense to keep them all together. I just wanted to say thank you guys for all your help. Your advice greatly helped me figure out my thinking was wrong on what ports to use. It works great and is exactly what we were looking for.

 

[Dexman]

I suppose you could purchase a sophisticated door phone that will allow you do ring differrent extensions by pushing various buttons. It depends mostly on your needs and your wallet.

When using a single button door phone (such as the Avaya and Bogen "twins") the "loop around" method is the way to go.

If it ain't broke, I haven't fixed it yet.

 

[Dexman]

I forgot to mention that the loop and off brand approach are used to ring multiple extensions.

If it ain't broke, I haven't fixed it yet.

 

[Dexman]

I think I need a nap.

The loop approach can ring multiple extensions. The off brand allows you to ring different extensions (one at a time).

If it ain't broke, I haven't fixed it yet.