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Door phone goes to general del. MBox

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bmeskill67

Vendor
Nov 20, 2002
7
US
After four rings my door phone goes to general delivery mailbox. I changed number of rings to 10. Nothing. I set call forward no answer to go to a hunt group. Nothing. What am I missing? Thanks
 
ideally no one should be calling the dooe phone, but calling from the door phone.

can you disable cfna, cfb in capabilities and check it out
 
Thanks, Senks. When you mentioned that no one should be calling the door phone it rang a bell. (no pun intended) The tech who originally installed the door phone set up a phantom extension and programmed it as an answer DN on certain phones. I just set it up as a hotline phone and everything is okay. The system was sending the phantom DN to the general mailbox. Thanks for the response and HAPPY HOLIDAYS.
 
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