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Door Intercom setup on Avaya IP403 DT 3.0 (40) 3

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tommydog

Technical User
Aug 27, 2009
43
GB
Hi, i just setup my 1st avaya using IPO ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/3_0DT/ADMIN3_0_580.exe and now want to connect the door intercom from my old BT versatility unit. I am trying to find the "how to" in the manual but cant - any ideas ? The IP403 DT has 2 x POTS ports on the front that i am assuming i can connect to but then i guess the setup is somewhere - but where ?
 
Depends on the door unit. Are you certain it connects to the system through an analogue extn port?

"There's a dog in the New Zealand section
 
You need to call a business partner who can setup everything for you
You have too many basic questions !


RTFM.gif



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
the door unit is not digital and it is not a door opener only an itercom box (2 wires). it just has one button on the front.
 
i think tlpeter is right. you need a bp.

"There's a dog in the New Zealand section
 
come on guys at least give me some pointers..... This seems a basic thread that could help lots of people.
 
You need someone who can look at the doorphone, see how it works, and see how to hook it up to the system. We have no information about it.

"There's a dog in the New Zealand section
 
Ebay is not a BP

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
come on guys at least give me some pointers..... This seems a basic thread that could help lots of people.

Because it is basic, all certified techs over here know this already !


RTFM.gif



ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
>Ebay is not a BP

Absolutely

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
 
Love it!!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
Like said above. The best thing you can do is get a engineer to site who can set this up for you and tell you what you need.


Door phones can be funny things and they are all different.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

Football is not a matter of life and death-It is far more important!!!!
 
OK New angle.... (maybe this thread would not have received as much buckshot): What is the best value and simplest door intercom (not door opener) for use with the IP403 (as above spec.) ?
 
A Haa... found this on another forum :

There is no great way to determine which device is "most compatible" with IP Office. Although I have used the Viking product, I'm sure there are many others that will work equally well. It is really just emulating an analog station. When the doorphone button is pressed, the device goes off-hook. The rest is up to the phone system. The particular model that I have used is Viking's ( model E-10.
1. Connect to analog station port.
2. Using the Manager administration application, navigate to the user section and select the analog station to which the device is connected.
3. On the shortcode tab, create a new shortcode as follows:
Short Code= ?D
Telephone number = Destination where you'd like doorphone to ring, i.e. extension or hunt group
Line Group ID = 0 (unless you're having doorphone ring off site, at which point you'd enter a valid line group ID)
Feature = Dial

AND ALSO

try these sites


If you go for Bpt you will need analogue trunk card and set the line for the door entry to incoming only, change the line group id, then point that id to door hunt group in incoming call route.

This has now "given me some pointers
 
impressive what google finds isn't it? ;-)

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it :)
 
hello - dont laugh.
i have tried to use the above to ring ext 206 but no joy. I have set x202 as DoorPhone and used Short Code= ?D.

this is the report from MONITOR :

115024mS CMExtnRx: v=202, p1=2
CMSetup
Line: type=NoLine 0 Call: lid=0 id=-1 in=0
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
115024mS CMTARGET: LOOKUP CALL ROUTE:53 type=100 called_party= sub= calling=202 in=0 complete=0
115025mS CMTARGET: ADD TARGET:53 number= type=100 depth=1 nobar=1 setorig=1
115025mS CMTARGET: LOOKUP CALL ROUTE:53 returned 0
115026mS CD: CALL: 0.1105.0 BState=Idle Cut=0 Music=0.0 Aend="DoorPhone(202)" (2.14) Bend="" [] (0.0) CalledNum= () CallingNum=202 () Internal=1 Time=1 AState=Dialling
115027mS CMExtnTx: v=202, p1=2
CMInbandTone
Line: type=AnalogueExtn 2 Call: lid=0 id=-1 in=0
BChan: slot=2 chan=14
UUI type=User2User [TD1\r\n] [0x54 0x44 0x31 0x0d 0x0a ]
Timed: 16/09/09 07:56
115027mS CMExtnTx: v=202, p1=2
CMSetupAck
Line: type=AnalogueExtn 2 Call: lid=0 id=1105 in=0
BChan: slot=2 chan=14
Timed: 16/09/09 07:56
115028mS CD: CALL: 0.1105.0 BState=Idle Cut=0 Music=0.0 Aend="DoorPhone(202)" (2.14) Bend="" [] (0.0) CalledNum= () CallingNum=202 () Internal=1 Time=4 AState=LocalDial
115029mS CMMap: a=2.14 b=0.0 D1
115265mS RES: Wed 16/9/2009 07:56:49 FreeMem=4955696(20) CMMsg=6 (6) Buff=100 651 498 1422 5 Links=10509 Elements=0
132236mS PRN: TFTPServer::RRQ(from 192.168.1.98) nasystem/call_list2/Z|$#}&&#q#}/CCC_DSV4_D8C1RB4J
132250mS CD: CALLSYNC: CCC_DSV4_D8C1RB4J
 
The doorphone is not sending any digits to the ipoffice
That is why it is not working




ACS - Implement IP Office
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
not sure if ?D would work with a doorphone? never tried it.

Can you not program the doorphone?

"There's a dog in the New Zealand section
 
I thought the idea was to have a short code do something when the doorphone button is pressed with the extension setup as offhook like a headset phone. Pressing the doorphone button is like lifting the handset or pressing ANSWER RELEASE on the handset - right ?

lifthandset = do something (ie ring a group or extension) and so the doorphone does not require any dialing programming ability as this is run from the manager ?
 
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