Doing a warm transfer on a Nortel Meridian 61C

[goland]

What we are trying to accomplish is to a warm transfer to a third party and drop the originator of the call leaving the person called and the third party on the line.
Anyone have any ideas..
Right now when the originator hangs up it kills the whole call?
Any help would be appreciated,
thx!

 

[serge9]

you can do that using conference not Transfere
so you establish a conference
then the originatore drops out
the call will still be connected to second and third party

hope the above helps
serge9

 

[captnamo]

So, the party you want to drop out originated the calls to both parties that you want to remain connected?

 

[3tdp33ler]

Type of incoming and outgoing trunks you use?
Analog?
Digital?

 

[xizziz]

If you call someone, then you transfer in another party, if you drop the call, the whole thing drops.

However if someone initially called you, then you can conference the call and drop out - the other two parties should still be connected - unless that is denied in your switch

 

[3tdp33ler]

If you call someone, then you transfer in another party, if you drop the call, the whole thing drops.

Not always. This depends on trunk types and some config details.

 

[goland]

The way we have it setup right now is T1 trunks connected to analog lines thru a dialer.
The agent needs to conference in a third party vendor to the customer and then drop out but right now if the agent drops out everything is gone.
I am not sure how the T1 is configured (loopback or groundstart) not sure how to find out. Can I find that from the switch in a certian load?
Thanks everyone