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Does Voicemail Store it's Keycode someplace different?
- Thread starter Szewczyk
- Start date
acewarlock
Technical User
What Ver/Rls?
Do you just want to know what the Keycodes are or do you need the file?
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
Do you just want to know what the Keycodes are or do you need the file?
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
- Thread starter
- #3
Well, BCM 400 Rls 3.7.
If you recall, we couldn't get into Apache. So we couldn't get our keycodes from there. We did follow some instructions that I found here to get the keycodes.kif file (I think it was called that) from the command prompt.
Having that file I told the tech's it was OK to wipe everything out and start over. They did that, we keyed the keycodes back in, but we have no voicemail keycode in that file.
I'm certain the switch had voice messaging. So, we may need to get new keycodes. I'm just trying to understand why the voice messaging keycode wouldn't be in the list when all of my other keycodes: IP phones, Upgrade 3.6 to 3.7, Fax, and IVR, were in that list.
It's just odd and I'm going to have to explain to people what happened.
If you recall, we couldn't get into Apache. So we couldn't get our keycodes from there. We did follow some instructions that I found here to get the keycodes.kif file (I think it was called that) from the command prompt.
Having that file I told the tech's it was OK to wipe everything out and start over. They did that, we keyed the keycodes back in, but we have no voicemail keycode in that file.
I'm certain the switch had voice messaging. So, we may need to get new keycodes. I'm just trying to understand why the voice messaging keycode wouldn't be in the list when all of my other keycodes: IP phones, Upgrade 3.6 to 3.7, Fax, and IVR, were in that list.
It's just odd and I'm going to have to explain to people what happened.
acewarlock
Technical User
Just get them from the KRS though an Nortel patrner, all you need is the System ID.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
- Thread starter
- #5
That's part of my problem. Qwest is the Nortel dealer I'm working with. They run the number and either get nothing or just the upgrade keycode.
The weird thing about the KRS thing is that our ID brings up some other company's name that no one can identify.
Is it possible that I'm running on Pirated keycodes? Does that happen? I got this system when we purchased a company's assets. The original vendor hasn't worked on the system for 2 years, and they don't have any of the original keycode information. They swear that the system was purchased legitimately and system was registered.
The weird thing about the KRS thing is that our ID brings up some other company's name that no one can identify.
Is it possible that I'm running on Pirated keycodes? Does that happen? I got this system when we purchased a company's assets. The original vendor hasn't worked on the system for 2 years, and they don't have any of the original keycode information. They swear that the system was purchased legitimately and system was registered.
Deweyhumbolt
Technical User
We have the same problem now. A customer bought a BCM 400 4.0 off EBay. It still has programming for over 80 people, but no keycodes. After putting allot of heads together, it was decided it was running on "Pirated Keycodes". They were erased before delivery. The system is registered to Nortel's KRS, but with no keycodes.
I've seen BCMs with pirated keycodes (in BCM, but no KRS entry), but it never effected any of my customers until now. Bad scene.
Adversity is Opportunity
I've seen BCMs with pirated keycodes (in BCM, but no KRS entry), but it never effected any of my customers until now. Bad scene.
Adversity is Opportunity
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