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Does IP Office support AVAYA 4690 IP Conference Endpoit? 1

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kinghway

Technical User
Dec 28, 2003
65
US
Hi Guys,
Does IP Office support AVAYA 4690 IP Conference Endpoit? I have a 4690 endpoint, but can not regist to the system. It's showing discovering all the time. How can I make it work on IP Office?

Thanks a lot!
 
Do you have the third party endpoint licnese?

ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor
 
No, I haven't.
You mean it will work with this license?
 
yes, if it is a h323 device

ACE - Avaya Certified Expert
ACI - Avaya Certified Instructor
 
Thanks, Puregold

I will try to get the license and test later
 
The 4690 IP works without any extra license.
It's an Avaya phone, and it is in the 46xxsettings.txt. Maybe you have to manually copy the actual firmware into the manager directory.


 
Did you try ?
I does not work unless you use the above method


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
Yes.
I was configuring a new system for a customer in our lab. At that point I had no license at all, but DHCP, TFTP ect for the IP Phones was ready.
Then someone of our ACM group asked me if I can use this setup to TFTP new Firmware to the 4690 and set the SSON to 242 becouse his customer can only support one DHCP option. We did this. And changing the SSON in the 4690 is not possible until the conference phone has registered.
We actually made calls too.
 
Hi,

4690 works in ACM, but not works in ip office without extra license. I did the test. But with the third party endpoint license, it still didn't work. :(
 
I added the license and the 4690 now gets to the extension login screen. However it will not accept any extension and password combination that I tried.
 
Did yo gave it an ipadres or by dhcp ?
Make sure that in manager you do not give it an ipadres if you use dhcp


ACA - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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