Does CM3.1.1 support CMS R14? How to restore customer report to R14?

[kinghway]

Hi

I have a customer using CM3.1.1 and CMS R13, now they want to use CMS R14, but for security reason they want to have these 2 CMS servers running simultaneously. Is this possible? and does CM3.1.1 support CMS R14? If I want to restore customer report from CMS R13 to CMS R14, how to do it?

Thanks!

 

[4merAvaya]

Communications Manager only supports connection to a single CMS server. You can't run them in parallel. The CM settings for CMS (system features) will not change. The PBX does not know what CMS R14 is. The R14 CMS connection will have to be set to talk to a CM 3.1. You can't just do a backup & restore. The CMS data needs to be migrated because of database structure. Time to get Avaya or a Business Partner involved.

Kevin

 

[scarey]

you can have 2 cms machines running its called high reliability cms there are write ups on the avaya web site

 

[DTLegend]

Scarey,

You can have 2 CMS machines running but not both being active. High Availability is implemented as a hot standby with all files being shared via the network connection. just consider it to be a server in standby ie. S87xx environment.

And 4merAvaya is right on!