Does anyone know how to make the De

[wokdabat]

Does anyone know how to make the Definity cover to voicemail when your extension is call forwarded off-net, or in other words forwarded to an outside phone number?

I appreciate any help!

wok

 

[Nick44]

Use a coverage remote path instead of call forwarding the station.
Make a new cover path for the station, in the first point of cover set the remote destination (ad cov r) then the second put the voicemail hunt group.
Have a nice definity.

(speak softly, and carry a big switch)
Nick

 

[cdh0722]

We currently use version Definity 9.0 and there is a field on page 2 of the screen that is "coverage after forwarding". The options are y,n,s. If yes is chosen this will allow calls forwarded from the office to go into the voice mail at the remote location.

 

[m1kep]

Telecommunting Software also allows calls to be forwarded off-net but brought back to the Definity Audix if not answered or busy.