Documents print light using Microsoft Word for Office 365

[bkoopers]

I noticed starting a few months ago that any document I print using Microsoft Word for Office 365 prints light on my printers (Brother HL2240D printer and Brother HL-L3270CDW Digital Color Printer). In order to have the print dark enough to easily read, I have to set all the text to “bold”. If I print from any other program (such as Microsoft Excel or Adobe Acrobat Reader), the printout is normal readable darkness.

Why is this happening only with Word? Is there a setting in Word to adjust the print darkness?

Thanks to anybody who can help me out.

 

[macropod]

Check that you don't have Word configured to print with the 'use draft quality' option.

Cheers
Paul Edstein
[MS MVP - Word]

 

[kray4660]

I am not sure if it is related. But in using another Microsoft product (can't remember which it is). The text itself is not black, but a dark grey. Might check on that.

 

[bkoopers]

Thanks for the replies. Please see my responses below.

In the "File-Options-Advanced" screen, the "Use draft quality" box is unchecked.

In the "Advanced" settings section, I also tried changing the "Default resolution" from "220 ppi" to "High fidelity" but it made no difference.

The font color is already set to black (not to dark grey).

 

[sbcsu]

The printer itself in it's properties could be set to 'save ink' mode and print as grayscale

 

[BionicJohn]

There are some bizarre issues between Word and Brother Laser printers, especially if a Word Template is used.

The Brother support site is very helpful, though you may have to search hard as it is a large site.

https://support.brother.com/g/b/sp/countrytop.aspx?c=gb&lang=en

It helped me when I could not print due to a persistent page size error despite everything seemingly set to A4.

Iechyd da! John
Glannau Mersi, Lloegr.