I have an MICS v4.0 and FLASH 4-Port v2.0.
When a call comes into reception and she forwards it to an extension, If that extension is set to DND the call get returned back to reception and not tranfered to voice mail
I have my Forward On No Answer and Forward On Busy set to Ext: 251 and DND On Busy set to Yes
When a call comes into reception and she forwards it to an extension, If that extension is set to DND the call get returned back to reception and not tranfered to voice mail
I have my Forward On No Answer and Forward On Busy set to Ext: 251 and DND On Busy set to Yes